Solutions

Employee Onboarding and Termination

This solution is configurable to meet a most of the dynamic requirements that customers have when deploying Employee Onboarding and Termination process. Companies can deploy this solution to their secure environment with minimal cost and take advantage of the great benefits it provides.

Benefits:

  • High performance​
  • Seamless integration with other Line Of Business (LOB) applications, ERP, SharePoint, etc
  • Follow transparent delivery methodology
  • Properly certified and tested against business requirements
  • Proven success in every industry verticals
  • Proven collaboration with client team
  • Simple to add company logo and apply customized styles
  • Starts employee background check ad-hoc process as part of the solution
  • Validates employment history sending out reference emails or calls
  • Initiates and monitors ad-hoc process to setup employee with Finance
  • Initiates and monitors ad-hoc process to setup HR System
  • Initiates and monitors ad-hoc process to setup employee with IT team.
  • Creates up-to-date audit history for all activities
  • Updates milestones and activities to users
  • Easily implemented commonly used actions like adding a note, viewing a note, sending email, etc.
  • Easy to develop and implement on customer environment
  • Generates user details form/report
  • Generates employment and termination forms
  • Easy to apply as it is already established integration points

Case Incident Management (CIM)

Quite often business units need to register incidents or problems within their team or development process. Our Case Incident Management solution provides a good fit for problem management requirements. It is configurable to meet various client requirements. The styling can also be modified to give the solution a customized look and feel.

Some benefits of using CIM solution:

  • Creates case incident, sets SLA specific time and tracks progress
  • Creates additional incident and links to existing case
  • Add and view comment to a case
  • Notify stakeholders and send email
  • Add customer to a case
  • Track time and resource spent on the case
  • Create child case
  • Attach and detach a problem
  • Reassign to internal and external user
  • Route to 3rd party through notifications
  • Change case to your watch-only list
  • Enhanced case search
  • Notify service date according to SLA
  • Copy case incident
  • Resolve and generate reports
  • Assign to Me functionality
  • Create entries in TFS or JIRA for development works.

TFS/JIRA BPM Integration Solution

How do we track issues and projects?
How do we track issues from development to production?
If you are using TFS or JIRA our solution will help you integrate your tracking system with BPM or any custom solution.
What are advantages?

Some of benefits of this solution:

  • Create development task from none TFS or JIRA sources
  • Update test cases from none TFS or JIRA sources
  • Set SLA times specific for each tasks
  • Track time and duration for each task
  • Collect meta data from TFS/JIRA to make automatic decision on tasks
  • Automatically divide work Divide tasks to different phases
  • Collect aggregate data for each user and task set
  • Escalate case to another resource and manager
  • Cancel or close ticket

Other solutions

  • New Business Intake
  • BPM Health check and Performance Management
  • Invoice creating and handling
  • PDF Generating
  • Microsoft Office integration
  • SharePoint Functionality Management
  • Lotus Integration
  • Unified Data View

Employee Onboarding and Termination

This solution is configurable to meet a most of the dynamic requirements that customers have when deploying Employee Onboarding and Termination process. Companies can deploy this solution to their secure environment with minimal cost and take advantage of the great benefits it provides.

Benefits:

  • High performance​
  • Seamless integration with other Line Of Business (LOB) applications, ERP, SharePoint, etc
  • Follow transparent delivery methodology
  • Properly certified and tested against business requirements
  • Proven success in every industry verticals
  • Proven collaboration with client team
  • Simple to add company logo and apply customized styles
  • Starts employee background check ad-hoc process as part of the solution
  • Validates employment history sending out reference emails or calls
  • Initiates and monitors ad-hoc process to setup employee with Finance
  • Initiates and monitors ad-hoc process to setup HR System
  • Initiates and monitors ad-hoc process to setup employee with IT team.
  • Creates up-to-date audit history for all activities
  • Updates milestones and activities to users
  • Easily implemented commonly used actions like adding a note, viewing a note, sending email, etc.
  • Easy to develop and implement on customer environment
  • Generates user details form/report
  • Generates employment and termination forms
  • Easy to apply as it is already established integration points

Case Incident Management (CIM)

Quite often business units need to register incidents or problems within their team or development process. Our Case Incident Management solution provides a good fit for problem management requirements. It is configurable to meet various client requirements. The styling can also be modified to give the solution a customized look and feel.

Some benefits of using CIM solution:

  • Creates case incident, sets SLA specific time and tracks progress
  • Creates additional incident and links to existing case
  • Add and view comment to a case
  • Notify stakeholders and send email
  • Add customer to a case
  • Track time and resource spent on the case
  • Create child case
  • Attach and detach a problem
  • Reassign to internal and external user
  • Route to 3rd party through notifications
  • Change case to your watch-only list
  • Enhanced case search
  • Notify service date according to SLA
  • Copy case incident
  • Resolve and generate reports
  • Assign to Me functionality
  • Create entries in TFS or JIRA for development works.

TFS/JIRA BPM Integration Solution

How do we track issues and projects?
How do we track issues from development to production?
If you are using TFS or JIRA our solution will help you integrate your tracking system with BPM or any custom solution.
What are advantages?

Some of benefits of this solution:

  • Create development task from none TFS or JIRA sources
  • Update test cases from none TFS or JIRA sources
  • Set SLA times specific for each tasks
  • Track time and duration for each task
  • Collect meta data from TFS/JIRA to make automatic decision on tasks
  • Automatically divide work Divide tasks to different phases
  • Collect aggregate data for each user and task set
  • Escalate case to another resource and manager
  • Cancel or close ticket

Other solutions

  • New Business Intake
  • BPM Health check and Performance Management
  • Invoice creating and handling
  • PDF Generating
  • Microsoft Office integration
  • SharePoint Functionality Management
  • Lotus Integration
  • Unified Data View